Privacy Policy
Cookies and Anonymous Data
- We use cookies to track the pages you visit on our site in order to help us understand and improve the customer experience.
- We may also track you when you visit our site in order to provide relevant targeted advertising on 3rd party sites.
- Any such tracking by this website is performed anonymously. We do not track any personally identifiable information by cookies.
Your Rights as an Individual
The right to be informed
- The right of access
- You may contact The Data Controller at any time to receive a copy of all data we hold about you, completely free of charge.
- Your information will be delivered to you in a digital format. Please allow 5 working days after contacting The Data Controller.
- The right to rectification
- If you find that any data we hold about you is incorrect, please contact The Data Controller to request it be updated with the correct information.
- The right to erasure
- If you would like us to delete all data held about you, please contact The Data Controller.
- The right to restrict processing
- Please contact The Data Controller to request any restrictions on your data processing. Please explain clearly the processing that you wish to block.
- The right to data portability
- If you would like a copy of the data we hold on you in electronic format, please contact The Data Controller.
- The right to object
- Please contact The Data Controller if you wish to object to any or all of your data being processed in the manner described within this Privacy Statement.
- Additionally, you may use the “unsubscribe” link on any marketing email received from us to be immediately removed from our email marketing lists.
- Rights related to automated decision making and profiling
- We do not use any personal information provided by you to make automated decisions on whether we shall provide you with goods and services.
- Additionally, you may use the “unsubscribe” link on any marketing email received from us to be immediately removed from our email marketing lists.
Transfer of Personal Information outside of the United Kingdom
Your personal information may be transferred and/or processed outside of the United Kingdom in the following situations:
- Your data is added to our Customer Relations Management software, which is a cloud system hosted in the USA.
- Your data is added for marketing purposes to our Email Service Provider based in the USA.
- Your data is added to any cloud-based products or services that we may use from time to time to improve our business processes, operational effectiveness or customer care.
- Your data is added to any cloud-based products or services that we may use from time to time to improve our business processes, operational effectiveness or customer care.
Our Reasons for Storing and Processing Your Data
We store and process your data for one or more of the following lawful bases:
- You have given consent to the processing of your personal data for one or more specific purposes (eg. registered, requested a quote, submitted a contact form);
- Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract (eg. producing a quote);
- Processing is necessary for the purposes of the legitimate interests pursued by The Data Controller or by a third party (eg. sending marketing emails)
Concerns and Clarifications
- For any concerns, clarifications or further information please contact The Data Controller.